Last updated: 09/03/2026

These Terms and Conditions govern your use of www.everlastingworldwide.com and the purchase of products from Sleek Brows Ltd.

By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

1. Company Information

This website is operated by:

Sleek Brows Ltd

760 Finchley Road

London NW11 7TH

United Kingdom

Email: [email protected]

2. Eligibility to Purchase

By placing an order through this website, you confirm that:

* You are at least 18 years of age, or

* You have permission from a parent or guardian to make a purchase.

Certain products sold on this website may be intended for professional use only. By purchasing such products, you confirm that you have the necessary training or professional experience to use them safely.

3. Products and Descriptions

We make every effort to display product descriptions, images, and specifications as accurately as possible.

However:

* Product colours may vary depending on device display

* Packaging may change from time to time

* We reserve the right to modify product descriptions or specifications without prior notice

4. Professional Use Disclaimer

Some products sold on this website are intended for professional beauty practitioners only.

Sleek Brows Ltd is not responsible for:

* misuse of products

* improper application

* results obtained from untrained use

Users are responsible for ensuring that products are used according to professional standards and manufacturer instructions.

5. Pricing

All prices are listed in the currency displayed on the website and may include or exclude VAT depending on your location.

We reserve the right to:

* change prices without prior notice

* correct pricing errors

* cancel orders where pricing mistakes occur

If a pricing error affects your order, we will notify you and give you the option to proceed with the corrected price or cancel the order.

6. Orders

Once an order is placed, you will receive an order confirmation email.

Orders are subject to acceptance and availability.

We reserve the right to cancel or refuse orders in cases including but not limited to:

* suspected fraud

* incorrect pricing

* product availability issues

* suspected misuse of products

7. Payment

We accept payments through secure third-party payment processors, including:

* Stripe

* PayPal

* Worldpay

Payment information is processed securely and we do not store full credit card details on our servers.

8. Shipping

Shipping times are estimates and may vary depending on location and courier services.

Sleek Brows Ltd is not responsible for delays caused by:

* customs clearance

* courier delays

* incorrect delivery information provided by the customer

Any import duties or taxes applicable in the destination country are the responsibility of the customer.

9. Intellectual Property

All content on this website, including:

* images

* logos

* branding

* product descriptions

* educational materials

are the intellectual property of Sleek Brows Ltd and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Sleek Brows Ltd shall not be liable for:

* indirect or consequential losses

* loss of business or profits

* damages resulting from misuse of products

Our total liability for any claim relating to products purchased from our website shall not exceed the amount paid for the product.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Any changes will be effective immediately upon publication on this website.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these terms shall be subject to the jurisdiction of the courts of England and Wales.

RETURNS AND REFUND POLICY

Last updated: 09/03/2026

This policy outlines how returns, refunds, and exchanges are handled by Sleek Brows Ltd.

1. Returns

You may return unused products within 14 days of receiving your order in accordance with UK consumer law.

To be eligible for a return:

* Items must be unused

* Items must be in original packaging

* Items must be in resellable condition

Customers are responsible for return shipping costs unless the item is defective.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless defective:

* opened beauty products

* adhesives

* pigments

* tools that have been used

* training materials or digital products

3. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of delivery with:

* your order number

* photographs of the product and packaging

We will arrange a replacement or refund where appropriate.

4. Refunds

Once a returned item is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges

We only replace items if they are defective or damaged.

6. Incorrect Address or Uncollected Parcels

If a parcel is returned to us due to:

* incorrect address provided by the customer

* failure to collect the parcel

the customer may be responsible for additional shipping costs.

7. Contact Information

For returns or refund requests, please contact:

Sleek Brows Ltd

760 Finchley Road

London NW11 7TH

United Kingdom

Email: [email protected]